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Resources and Downloads

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Quality assurance: How to review and verify translations

When you are responsible for reviewing translations in languages you don't speak, it can feel impossible. Fortunately, there are practical quality assurance steps you can take to ensure your translated content is accurate, professional and fit for purpose.

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Translator vs interpreter: Which do I need?

If you need help communicating in another language, you may need to work with a translator or an interpreter. Although both work with language, they do different jobs.

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Choosing an individual or language service provider

When you need translation or interpreting services, you can choose between an individual translator or interpreter and a language service provider (LSP).

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What to do when there are no certified interpreters or translators available

Some languages have very few or no NAATI-certified interpreters or translators available in Australia. If you need language services in these situations, this article explains some options.

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Bilingual person versus interpreter: What’s the difference?

All interpreters are bilingual, but not all bilingual people can be interpreters.

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Preparing for an interpreted appointment or meeting

Good preparation helps interpreted appointments run smoothly. By planning ahead and providing the right information to your interpreter, you can avoid misunderstandings, save time and create a professional environment for everyone.

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FAQs

It depends on your needs. Read our article “Choosing an individual or language service provider” for more guidance.

Many translators and interpreters work remotely, which means they can help you by telephone or video call. You can search for a translator or interpreter in any location.

For some appointments, you might want the interpreter to be with you in person. Whether you need someone face-to-face depends on your situation, the type of service, and lead time. You can filter practitioners in the NAATI online directory by location to find those near you.

If no NAATI-certified practitioner is available, there may be other options depending on the language and situation.

Read our article “What to do when there are no NAATI-certified interpreters or translators available” for practical guidance and next steps.

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